Are you truly an Authentic Designer Store only?

YES! We are only dedicated in bringing authentic designer products only. TheRealDesignerBags GUARANTEES AUTHENTICITY of each and ALL products items on this site. Once you receive your lovely handbag or any other product in this site- feel free to pass it by a nearby authorized dealer for example Neiman Marcus or some stores in the mall who can verify the material and serial numbers. We don't want to waste your precious time trying to throw other products at you that are replicas/ fakes/ knockoffs! You came here because you want authentic products and that’s exactly what we are here for- to provide some of the Finest Designer products available. Enjoy.

How is it possible to sell Authentic Designer Products at Such Low Prices?

Well first its worth mentioning that its not easy to get approved to carry authentic designer goods. This has been possible only through relationships we have worked with authorized dealers, suppliers and brokers. Most of this suppliers are in Europe precisely Italy where most of the Designers are located. Secondly, We look for slim opportunities like:

• Over Stocked Stores, this happens mostly at the end of a season. To avoid losses they have to unload - that's where we come in.
• Liquidation, Some stores close due to various reasons for example current economic hardships- that's where we come in.
• Over Production, at times the designers manufacture excess products unable to sell quickly- that's where we come in.
• Out of Season, some products have passed current season hence the need for High end retailers to restock- that's where we come in.

As you can see, due to such circumstances coupled with us being an online store hence incurring Low Cost Of Doing Business as compared to the Brick and Mortar Store- we have the capability to offer such luxury products at very affordable prices.

Where is TheRealDesignerBags Located?

As of May of 2009 we moved our corporate offices to Richardson TX, at the following address; 2701 Custer Pkwy, Ste 811-111 Richardson TX 75080.

Who is TheRealDesignerBags?

 TheRealDesignerBags is inspired by our genuine love for AUTHENTIC DESIGNER PRODUCTS; We have sincerely dedicated our best efforts to Researching and Carefully selecting Designer Products that meet and exceed your expectations. We have listened to you and we continually rely upon your feedback to provide the kind of service you deserve. We are able to provide excellent customer service since we are a family based business and incorporate a personal touch in our day to day business activities. We avoid the BIG company syndrome where we are treated as a number.

Be assured that we are here for you, were it not for you we wouldn't be around! Our drive is to exceed your expectations, to put you first and know that we share a common passion-aunthetic designer products. Welcome.  

What’s the difference between you and your competitors?

We take pride in concentrating on AUTHENTIC DESIGNER HANDBAGS and Designer Accessories only. While most of our competitors stretch their marketing to other products which are Replicas/ Fakes/ Knockoffs, we are able to gain a competitive edge since we carry only Authentic Designer Products.

We don't consider such as competition since they can't live up to the challenges it takes to carry authentic designer products online. To make it better we specialize in handbags/accessories products only. We believe in focusing on one thing at a time unlike our competitors who believe in a ' numbers game', hence throwing a lot of other undesirable products at you. That’s one thing we refuse to fall for and that’s what makes us UNIQUE. No wonder it’s possible for us to provide and bring the best value and some of the Finest Designer Handbags available without breaking your bank!

Before you purchase from any online store, asking this critical questions will help you make an informed purchase:

• Are the Handbags/Accessories 100% Authentic?

     TheRealDesignerBags is 100% Authentic Guaranteed.

 

• How is the pricing and/or Offers?

     TheRealDesignerBags offers over 70% Discount -Off Retail + FREE GROUND SHIPPING + INSURANCE.

 

• Are you Required to Register or Become a Member?

      TheRealDesignerBags does not require Registration or Membership inorder to make a Purchase.

 

• Availability and Communication factor?

      TheRealDesignerBags is available 24/7 just for you, please see the contact us page for more information.

 

• Payment methods Accepted?

      TheRealDesignerBags accepts VISA, MASTERCARD & DISCOVER + PAYPAL. Soon we shall be accepting ELECTRONIC CHECKS.

 

• What is the Turn Around Time?

      TheRealDesignerBags usually process and Ships the Next Business Day.

 

• What Carrier Do you use?

          TheRealDesignerBags utilizes UPS Shipping which includes Ground, 3rd Day, 2nd Day and Next Day Air. All shipments are INSURANCE COVERED. On rare occasions we may use USPS to ship.

• When do you Charge my Payment?

      TheRealDesignerBags never charges you payment untill we check to see that your order is IN STOCK. Due to the nature of Demand Versus Inventory coupled with the unpredictable aspect of online Sales, at times an item you ordered could actually just had turned out of stock. In such rare cases we would contact you to determine what options you would prefer, for example you can request to hold back your payment or shop a different item. Either way we never run your payment until we are certain your ORDER is in stock.

What is your Return Policy? 

Simply follow the following HASSLE FREE RETURNS guidelines:

All returns MUST be in new, mint and unused condition with dust bag, tags and serial numbers, authenticity cards, box or any other original material included upon receipt.  Returns are accepted within 14 days from the date of shipment.  Items returned that are not in new and unused condition with all tags, serial numbers and dust cover, will be sent back to you.

There is a 10% restocking fee on ALL returns and exchanges received after 10 days.  Please Undestand that it costs us to inventory and remarket this High End Products. (s&h fees are non-refundable in the amount of $15 if your order included free shipping).

In the event of a defective item, we will exchange it for the same model, or issue a credit (on new, unused items only).  There is no restocking fee on defective items.

Please contact us BEFORE shipping a return. We will give you detailed instructions and return shipping address.

In the case of a refund we will reverse the initial payment method used when purchasing the item. The time taken for your account to be credited depends on the type of initial payment used + Bank Processing times. This might take up to 7-10 business days.

How long does it take to ship and how much does it cost?

TheRealDesignerBags utilizes a Fixed Flat Fee UPS shipping method. The following table shows the type, cost and shipping periods available.

Please note that the cost shown already INCLUDES INSURANCE for ALL ORDERS- this is to protect you incase of theft/damage or any kind of loss during shipping.

For a Limited time only- we are offering FREE GROUND SHIPPING on orders over $ 400.00, Note that when you choose Ground Shipping you will also enjoy FREE INSURANCE in addition to FREE SHIPPING.

 On rare occasions we may use USPS to ship for the same prices.

Where is my order?

Feel free to use the tracking feature offered to track the current status of your shipment. Also Please refer to the shipping period shown above- if you don't receive your order as per the schedule please email us with your order #.

How do I care for my Designer Handbags/Accessories?

Please refer to the 'Owner Care Notes and Guidelines' that comes with your order.

Please share with us and other Designer lovers different ways you have found to care for your products or any Topic concerning Designer Handbags and Accessories, feel free to use the form provided on the Home page to share with us. Thank you very much.

Dear valued Customer- If you did not find an answer to your question(s) please email us at customersupport@TheRealDesignerBags.com or call us anytime. Thank you.