Shipping and Returns

PLEASE NOTE-

Due to recent increase in unauthorized orders- We are only shipping to the billing address! Meaning we can not ship to an address other than that where your form of payment is attached to.

What does this mean to you? Please plan ahead on your order if you would like to ship to a different address other than the address where the credit card charged (or paypal) is attached to. This is because it will take more time for your recipient to receive the order since we have to ship it to the address attached to the credit card (or paypal) then after receiving you will ship it to your desired recipient.

We regret the inconvenience caused to our customers; we also kindly request your understanding in this matter since our intention is to protect you from unauthorized charges on your account. Thank you.

 

How long does it take to ship and how much does it cost?

 TheRealDesignerBags utilizes a Fixed Flat Fee UPS shipping method. The following table shows the type, cost and shipping periods available.

Please note that the cost shown already INCLUDES INSURANCE for ALL ORDERS- this is to protect you incase of theft/damage or any kind of loss during shipping. For a Limited time only- we are offering FREE GROUND SHIPPING on orders over $400.

 

SHIP TYPE & TIME	COST OF SHIPPING	INSURANCE	EACH ADDITIONAL ITEM
UPS Ground 5-7 Business Days. Item over $400.00	FREE	FREE	$5.00
UPS Ground- 5-7 Business Days	$15.00	Included In Cost	$5.00
UPS 3rd Day- 3 Business Days	$30.00	Included In Cost	$5.00
UPS 2nd Day Air- 2 Business Days	$39.00	Included In Cost	$5.00
UPS Next Day Air- 1 Business Day	$55.00	Included In Cost	$10.00

 

Please Note: On rare occasions we may use USPS to ship.

What is your Return Policy?

Simply follow the following HASSLE FREE RETURNS guidelines:

All returns MUST be in new, mint and unused condition with dust bag, tags and serial numbers, authenticity cards, box or any other original material included upon receipt.  Returns are accepted within 14 days from the date of shipment.  Items returned that are not in new and unused condition with all tags, serial numbers and dust cover, will be sent back to you.

There is a 10% restocking fee on ALL returns and exchanges received after 14 days.  Please Understand that it costs us to inventory and remarket this High End Products. (s&h fees are non-refundable in the amount of $15 if your order included free shipping).

In the event of a defective item, we will exchange it for the same model, or issue a credit (on new, unused items only).  There is no restocking fee on defective items.

Please contact us BEFORE shipping a return. We will give you detailed instructions and return shipping address.

In the case of a refund we will reverse the initial payment method used when purchasing the item. The time taken for your account to be credited depends on the type of initial payment used + Bank Processing times. This might take up to 7-10 business days.

 * FREE SHIPPING ON ALL ORDERS OVER $400!